Least Cost Routing

Introduction

LCR stands for Least Cost Routing, which simply means cheaper phone calls. Our Least Cost Routing / Carrier Pre Select service enables can save you about 30% to 70% against your BT bills. By working with alternative 1st class carriers who have much lower overheads than BT we are able to provide you high quality calls with much cheaper call charges.

PRICES

Monthly Charges

Fees payable monthly for each category of Least Cost Routing

Type	Cost
Minimum Contract	None
UK National	£1.95
UK Local	£1.95
UK Mobiles	£11.99
Min Call Charges / Connection Fee	None
Minimum Spend	None

INTERNATIONAL RATES

Destination	Our Rate	Destination	Our Rate
Australia	5p	Netherlands	4.5p
Austria	4.5p	New Zealand	5p
Belgium	4.5p	Norway	5p
Canada	4.5p	Pakistan	48p
China	8p	Poland	12p
Denmark	4.5p	Philippines	18.5
Egypt	35p	Portugal	4.5p
Finland	6.7p	Russia	19p
France	4.5p	Singapore	6p
Germany	4.5p	South Africa	20p
Greece	13p	Spain	4.5p
Hong Kong	8p	Sweden	4.5p
Iceland	11p	Switzerland	4.5p
India	13p	Taiwan	5p
Ireland	4.5p	Thailand	23p
Italy	4.5p	Turkey	18p
Japan	8p	USA	3.5p

FAQ

Do I need to purchase any hardware?

NO! Some other LCR companies need to re-programme your telephone system, or install a smart box in your premises to route your calls. The danger of these options is that they have higher rates of leakage due to the programming or hardware error. Leakage will result in an unpleasant surprise when customers receive a huge bill from BT (because some calls leak to BT) while they think they’re paying cheaper rates for their calls.

Our service uses CPS technology which enables us to route your calls directly through BT’s switch, then we route them through a pre-designated carrier of our choice. CPS cuts down the leakage to nearly 0% and no visit to your premises is needed.

Are there any minimum specifications you require on my telephone system?

NO! As long as you have BT installed lines we can route the calls for you.

Do I need to change my telephone number?

NO! Your BT numbers will be retained.

How long does it take for connection?

After we receive your signed agreement and Direct Debit mandate, it takes about 10-15 working days for your lines to go live. You will receive a letter from BT stating the switch over date.

Who will invoice me for the call charges?

You will pay all your outgoing call charges to our supplier. We’ll send you an invoice and itemised bill (free of charge) every month. You only need to pay BT for your line rental.

How much does it cost me to sign up with ALT2?

NOTHING!! It’s totally FREE to sign up with our LCR service.

Is there any minimum contract term?

NO! Unlike other telecom companies who request at least 6 –12 months minimum contract, there is no minimum contract term for ALT2’s LCR because we are so confident about our high quality service.

Is there any minimum call charge for calls shorter than one minute?

No. Unlike BT's 4.2p/min minimum call charge, ALT2 do not apply any minimum call charge to our customers. Considering an average 40% of business calls are less than 1 minute, our "bill by second" feature is another add-on to savings you can make through us.